Cloudbet Casino Review

In our Cloudbet casino review, we’ll dig into all the details about the operator based on our first-hand experience, covering everything you need to know before diving in – from bonuses and games to security and more.

Established in 2013 by Halcyon Super Holdings BV, the company has been a trailblazer, setting the stage for a unique blend of cutting-edge technology and the excitement of casino gaming. As one of the longest-running crypto casinos, the casino has over a decade of experience, providing players with a secure and private gaming environment.

Its early commitment to accepting Bitcoin transactions has attracted players seeking the anonymity and security that cryptocurrencies offer.

Today, the platform supports more than 40 cryptocurrencies for both deposits and withdrawals, allowing users to tailor their gaming experience.

Key Facts of Cloudbet Casino

Below are the top 5 key facts about this online casino before we begin our detailed Cloudbet casino review.

1. Established Legacy: Founded in 2013 by Halcyon Super Holdings BV, the brand boasts over a decade of experience in the online gaming industry.
2. Crypto Pioneers: The operator was one of the early adopters of cryptocurrencies, exclusively accepting Bitcoin for transactions. Today, it supports over 40 cryptocurrencies, offering players unparalleled flexibility.
3. Expansive Game Library: With a staggering 5000+ slots from 80+ providers, the casino ensures a diverse gaming experience.
4. Lucrative Bonuses and Rewards: The casino welcomes players with a generous 100% Welcome Deposit Bonus up to 5 BTC and a fantastic loyalty program.
5. Global Accessibility: The operator opens its virtual doors to players worldwide in multiple languages, with a few restricted territories.

These five key facts lay the foundation for what makes this casino a standout player in the online gaming arena. In the following sections, we’ll delve deeper into each aspect, providing you with a comprehensive understanding of what sets it apart.

Cloudbet Background and Information

The brand has established itself as a pioneering force in the online gaming industry, with a legacy spanning over a decade.

The platform is owned by Halcyon Super Holdings BV and licensed and regulated by Curaçao, holding license number 1668/JAZ. This regulatory oversight ensures a fair and accountable gaming environment.

The platform is accessible in a multitude of languages, catering to a diverse global audience. Players can navigate and enjoy its offerings in English, Spanish, German, Italian, French, and many more languages.

Offering unparalleled flexibility, the crypto casino supports a wide array of cryptocurrencies for both deposits and withdrawals. Players can transact using popular cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and more, aligning with the platform’s commitment to embracing the future of digital finance.

This background information sets the stage for a casino experience backed by a solid foundation, ensuring players can trust and enjoy their time.

Bonus and Promotions

At the casino, players are greeted with a range of enticing bonuses and promotions designed to enhance their gaming experience.

From a generous welcome bonus to ongoing rewards, the casino ensures that players feel appreciated at every stage of their journey.

Explore the variety of promotions available:

Welcome Deposit Bonus (100% up to 5 BTC)

The casino extends a generous welcome to new players with a 100% deposit bonus of up to 5 BTC on their initial deposit. To activate this welcome bonus, players need to make a minimum deposit of 20 USDT.

As players engage in crypto casino games, they earn welcome bonus points. For every 150 points accumulated, an increment of the bonus is released. This gradual release adds an extra layer of excitement and engagement.

Players have a generous timeframe to meet the wagering requirements, with 60 days to both wager and utilize the bonus. This flexibility allows players to explore the diverse game offerings while working towards fulfilling the bonus conditions.

Cloudbet’s Loyalty Rewards

Loyalty is rewarded through their Loyalty Rewards program. As players engage with games and sports betting, they earn Lightning Points, unlocking tiers such as Bronze, Silver, Gold, Emerald, Sapphire, and Ruby.

Each tier brings exclusive rewards, from free spins with zero wagering requirements to sports bonuses and even the chance to win a brand-new Lamborghini.

Casino Cashback

The operator cares about its players, and the Casino Cashback promotion is a testament to that. Eligible players receive a 10% cashback on net losses, providing a safety net and an additional chance to turn the tide.

Tournaments

For those who love competition, it offers thrilling tournaments. An example is the Spinomenal’s Grand Holidays Tournament, where players can compete for a share of a massive €500,000 prize pool.

Cloudbet Casino Pros & Cons

Discover the highlights and considerations of the casino with our detailed pros and cons breakdown.

Pros:

The casino stands out by offering a range of advantages that cater to the diverse needs of players. These pros collectively contribute to its reputation as a player-centric platform in the crypto casino industry.

✅ Cryptocurrency Flexibility

Cloudbet leads the way in cryptocurrency acceptance. With over 40 crypto coins supported, including Bitcoin, Ethereum, Litecoin, and more, players enjoy unparalleled flexibility for deposits and withdrawals.

✅ Generous Welcome Bonus

New players are greeted with a substantial 100% welcome deposit bonus, providing an attractive boost to their initial deposit.

✅ Multilingual Platform

The platform supports 15+ languages, allowing players to enjoy this casino in their preferred language and fostering a global gaming community.

✅ Extensive Game Selection

Boasting a library of over 5,000 slots and 400 live casino games from 80+ providers, it offers a wide variety of game selections to its players.

✅ Loyalty Rewards Program

The Loyalty Program allows players to progress through tiers, earning Lightning Points that can be redeemed for various rewards, including free spins and exclusive bonuses.

Cons

While the brand offers a compelling gaming experience, it’s important to consider some aspects that might be viewed as drawbacks by certain players. Here are some of the potential disadvantages:

❌ Limited Fiat Support

It primarily operates with cryptocurrencies, which might be a limitation for players who prefer traditional fiat currencies. The platform does not support fiat transactions.

❌ Restricted Territories

The casino is not available in certain countries, so players located in one of the prohibited countries will need to find other alternatives to gamble.

❌ Limited Gamification Features

For players who enjoy gamified elements in their gaming experience, the brand may fall short, as it does not currently offer extensive gamification features.

Cloudbet Casino Account Creation – How it Works!

Creating an account with the crypto casino is a straightforward process. Follow these 6 easy steps to get started:

1. Access the casino: Go to the official Cloudbet Casino website
2. Click on ‘Join’: Click on the green ‘Join’ button displayed in the top corner of the site
3. Enter your details: Fill in your email and choose a secure password. This will be your primary contact for account-related communication.
4. Select Currency: Pick your preferred cryptocurrency for transactions.
5. Accept the T&Cs and create an account. Accept the terms and conditions, then click ‘Create Account’ to finish. Verify your email through the provided verification link sent by the operator.
6. Make your First Deposit: The last step is to make your first deposit to claim the welcome bonus and start playing

❗ Remember to provide accurate information during the registration process to ensure a smooth gaming experience.

Account Verification and Withdrawals

Verification is a standard procedure at an online casino to ensure a secure and compliant gaming environment. Here’s what you need to know about the verification process and withdrawals:

✔️ Account Verification

Before initiating a withdrawal, players may be required to complete the account verification process. This is a standard industry practice designed to confirm the identity of the account holder.

✔️ Documents Required

Typically, you’ll need to provide certain documents, including a copy of a government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement), and any other documents requested by the casino.

✔️ Uploading Documents

Log into your account and navigate to the designated verification section. Upload the required documents securely through the platform. Ensure that the documents are clear, and all details are easily readable.

✔️ Verification Timeframe

The verification process is usually completed within a reasonable timeframe. It aims to process verifications promptly, but the duration may vary based on the volume of requests.

✔️ Withdrawal Requests

Once your account is successfully verified, you can proceed to make withdrawal requests. It offers various withdrawal methods, including cryptocurrencies, and the processing time is generally swift.

✔️ Withdrawal Limits

The cryptocurrency casino does not impose a maximum withdrawal limit. However, specific withdrawal limits may apply based on the chosen withdrawal method.

Remember, completing the verification process promptly ensures that you can enjoy seamless and secure transactions. It’s advisable to provide accurate information during registration to streamline the verification process and avoid potential delays in withdrawals.

If you encounter any issues during the verification process or have questions about withdrawals, don’t hesitate to contact the customer support. They are available 24/7 to assist you.

Cloudbet Casino Range of Games

Players are treated to a diverse and extensive selection of games that cater to various preferences. The platform boasts an impressive array of offerings, ensuring that there’s something for every type of casino enthusiast.

Here’s a detailed look at the games available:

Slots

The casino offers an extensive and diverse collection of slot games, catering to players with varied preferences.

You will find all types of slots, from classic to video slots, progressive jackpots, Megaways, and a myriad of themed slots. The platform collaborates with over 80 top-tier game providers, ensuring a rich selection of high-quality games.

Here’s an overview of the slot offerings, along with some of the most popular games:

• Book of Dead (Play’n GO)
• Starburst (NetEnt)
• Gonzo’s Quest (NetEnt)
• Wolf Gold (Pragmatic Play)
• Mega Moolah (Microgaming)
• Bonanza (Big Time Gaming)
• Immortal Romance (Microgaming)
• Fire Joker (Play’n GO)
• Reactoonz (Play’n GO)
• Twin Spin (NetEnt)

The casino consistently updates its slot library, ensuring that players have access to the latest releases and timeless classics.

Table Games

Cloudbet Casino offers a comprehensive selection of table games, providing players with a virtual casino experience reminiscent of traditional brick-and-mortar establishments.

Here’s an overview of the diverse range of table games available, along with some of the most popular titles:

• Blackjack
• Roulette
• Baccarat
• Poker Variants (e.g., Texas Hold’em, Caribbean Stud)
• Craps
• Sic Bo
• Pai Gow Poker
• Three Card Poker
• Ultimate Texas Hold’em
• European Blackjack

Whether you prefer the strategy of card games like blackjack and poker or the luck-based thrill of roulette and dice games, its table game selection ensures a diverse and entertaining gaming experience for all players.

Live Casino

The casino takes the gaming experience to the next level with its immersive live casino offerings. Engage in real-time gameplay with professional dealers, stunning visuals, and the authentic atmosphere of a land-based casino.

Here are some of the popular live casino games available:

• Live Roulette
• Live Blackjack
• Live Baccarat
• Live Poker Variants
• Live Game Shows (e.g., Crazy Time, Monopoly Live)

Its live casino brings the excitement of a physical casino directly to your device, offering a dynamic and social gaming experience.

Whether you’re a fan of classic table games or prefer the interactive nature of live game shows, the live casino section provides diverse options for players seeking a more authentic and interactive gaming experience.

Cloudbet Sportsbook

The sportsbook is a comprehensive platform that caters to sports enthusiasts and betting aficionados. With over 5,000 pre-match betting markets monthly, sports enthusiasts have plenty of options to explore.

Offering competitive odds and exciting promotions, the sportsbook provides an immersive and dynamic betting experience.

How Cloudbet Sportsbook Works

Navigation and Interface: The sportsbook boasts a user-friendly interface designed for easy navigation. Users can effortlessly browse through different sports categories, leagues, and events.

Sports and Competitions: It covers a vast range of sports, including but not limited to football, basketball, tennis, baseball, soccer, and more. It caters to both mainstream and niche sports, ensuring a diverse selection for users.

Betting Markets: Within each sporting event, Cloudbet offers an extensive range of betting markets. From traditional options like match-winner and over/under to more specialized markets, users have plenty of choices to explore.

Live Betting: For the thrill-seekers, its live betting feature allows users to place bets in real-time as events unfold. The platform provides live statistics and updates to enhance the excitement of in-play betting.

Sports Available

The brand covers a wide spectrum of sports, including but not limited to:

• Football (Soccer): Coverage of major leagues, tournaments, and international competitions.
• Basketball: NBA, EuroLeague, and various domestic leagues.
• Tennis: Grand Slam tournaments, ATP, WTA, and more.
• Esports: Growing esports coverage, including popular titles like Dota 2 and Counter-Strike.
• Baseball, Hockey, and More: A comprehensive selection of sports to cater to diverse preferences.

Average Payouts

It aims to offer competitive odds, ensuring that users receive attractive payouts for their winning bets.

The average payout percentage may vary across different sports and markets, with major events often featuring highly competitive odds.

Sportsbook Promotions

The sportsbook frequently introduces promotions and bonuses to enhance the overall betting experience.

These promotions may include:

• Welcome Bonuses: Exclusive offers for new users signing up for the sportsbook.
• Free Bets: Periodic promotions offering users complimentary bets under specific conditions.
• Enhanced Odds: Boosted odds for selected events, providing users with increased potential returns.

Features

Below are some of the most popular features available:

• Cash Out: It offers a cash-out feature, allowing users to secure profits or minimize losses before the conclusion of an event.
• Mobile Betting: The sportsbook is optimized for mobile devices, enabling users to place bets on the go.
• In-Depth Statistics: Access detailed statistics and insights to make informed betting decisions.

Its sportsbook stands out for its diverse offerings, competitive odds, and engaging promotions, making it a compelling choice for sports betting enthusiasts.

Cloudbet Virtual Sports

Virtual sports provide an exciting and dynamic gaming experience, offering a unique blend of sports simulation and betting.

The virtual sports section adds an extra layer of entertainment for players looking for a fast-paced and unpredictable gaming experience.

Types of Virtual Sports

The casino offers a diverse range of virtual sports, simulating popular real-world sports events. These may include:

• Virtual Football (Soccer): Experience the thrill of football matches with virtual teams in various leagues.
• Virtual Basketball: Fast-paced virtual basketball games with realistic graphics and engaging gameplay.
• Virtual Tennis: Enjoy simulated tennis matches featuring top virtual players.
• Virtual Horse Racing: Bet on virtual horse races, where the outcomes are determined by sophisticated algorithms.
• Virtual Dog Racing: Experience the excitement of virtual dog races, where luck plays a significant role.

Whether you’re a sports enthusiast or just looking for a different gaming experience, its virtual sports section adds an extra dimension to your online betting adventure.

Why Play with Cloudbet Casino?

The casino stands out in the competitive online gambling landscape, offering a range of features and advantages that contribute to its appeal. Let’s delve into the 7 highlights that set Cloudbet apart:

1. Pioneering Bitcoin Acceptance

The casino was an early adopter of Bitcoin for online transactions, catering to cryptocurrency enthusiasts who prioritize privacy and security.

The casino’s exclusive acceptance of Bitcoin adds an extra layer of anonymity, allowing users to engage in gaming without revealing personal details.

2. Extensive Cryptocurrency Options

With over 40 supported cryptocurrencies, it provides users with a diverse range of options for deposits and withdrawals.

This extensive list includes popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, and more, offering flexibility to users with varied cryptocurrency preferences.

3. Lucrative Welcome Bonus

New players are welcomed with a generous 100% Welcome Deposit Bonus up to 5 BTC.

This substantial bonus is available exclusively with the first deposit, providing players with additional funds to explore the casino’s offerings.

4. Multilingual Platform

The brand acknowledges its global user base by offering its platform in over 15 different languages.

This multilingual approach ensures that players from different regions can navigate the site comfortably, fostering inclusivity and accessibility.

5. Comprehensive Game Selection

Boasting over 5,000 slots from 80+ casino providers, it offers an extensive and diverse gaming library.

Whether players are interested in traditional slots, live casino games, or engaging in sports betting and virtual sports, the platform caters to a wide range of gaming preferences.

6. Innovative Loyalty Rewards Program

The casino’s Loyalty Rewards program, featuring six tiers (Bronze, Silver, Gold, Emerald, Sapphire, and Ruby), adds an element of gamification to the user experience.

Players progress through tiers by betting on sports and playing casino games, unlocking exclusive rewards, including free spins and sports bonuses.

7. Customer Support 24/7

Recognizing the importance of responsive customer service, it provides 24/7 support in multiple languages.

Users can reach out through live chat or email, ensuring assistance is readily available whenever needed.

These highlights collectively contribute to Cloudbet’s unique identity in the online casino space, making it an appealing choice for cryptocurrency users and gaming enthusiasts alike.

Deposit and Withdrawal Methods

The casino offers a diverse range of deposit and withdrawal methods, providing users with flexibility and convenience for managing their funds.

The advantage of using cryptocurrencies is the added layer of security and anonymity they provide. Cryptocurrency transactions are typically processed quickly, ensuring swift access to funds.

Fees: It does not charge fees for cryptocurrency deposits or withdrawals.

Here’s an overview of the most popular available methods:

Deposit Methods

Cryptocurrencies	Process Time	Minimum Amount	Maximum Amount
Bitcoin (BTC)	Instant	0.0001 BTC	No maximum limit
Ethereum (ETH)	Instant	0.0001 ETH	No maximum limit
Bitcoin Cash (BCH)	Instant	0.0001 BCH	No maximum limit
Litecoin (LTC)	Instant	0.0001 LTC	No maximum limit
Dogecoin (DOGE)	Instant	1 DOGE	No maximum limit
USDT (Tether)	Instant	1 USDT	No maximum limit
USDC (USD Coin)	Instant	1 USDC	No maximum limit

Note: The listed methods are among the most popular; there are additional cryptocurrencies available.

Withdrawal Methods

Cryptocurrencies	Process Time	Minimum Amount	Maximum Amount
Bitcoin (BTC)	Instant	0.0001 BTC	No maximum limit
Ethereum (ETH)	Instant	0.0001 ETH	No maximum limit
Bitcoin Cash (BCH)	Instant	0.0001 BCH	No maximum limit
Litecoin (LTC)	Instant	0.0001 LTC	No maximum limit
Dogecoin (DOGE)	Instant	1 DOGE	No maximum limit
USDT (Tether)	Instant	1 USDT	No maximum limit
USDC (USD Coin)	Instant	1 USDC	No maximum limit

Note: The listed methods are among the most popular; there are additional cryptocurrencies available.

The use of cryptocurrencies for transactions aligns with its commitment to security, privacy, and efficiency, making it the preferred method for many users.

Cloudbet Security

The casino prioritizes the security and safety of its players by implementing robust measures to protect both games and customer funds.

Here’s an overview of the security measures in place:

SSL Encryption: Utilizes SHA-256 with RSA Encryption for secure data transmission, safeguarding players’ sensitive information.

Ownership and Reputation: Owned by Halcyon Super Holdings BV, it has been in operation since 2013, establishing a reputable presence in the crypto gambling space.

Provably Fair Games: Incorporates provably fair technology for certain games, allowing players to independently verify the fairness of outcomes.

Secure Deposit and Withdrawal Methods: Supports a variety of cryptocurrencies for transactions, enhancing privacy and security for users.

Account Security: Implements industry-standard practices to secure user accounts, including two-factor authentication and robust password policies.

Responsible Gaming: Offers tools for responsible gaming, including self-exclusion options, financial limits, and self-assessment tests.

Customer Support: Provides 24/7 customer support to address any security-related concerns and assist players in ensuring a safe gaming experience.

Transparent Operations: The brand maintains transparency in its operations with clear terms and conditions, helping users understand the platform’s policies.

By combining cutting-edge technology and a commitment to responsible gaming, the operator aims to provide a secure and trustworthy environment for its players.

License & Reputation

Cloudbet Casino is owned by Halcyon Super Holdings BV, an entity established in 2013. While details about the owners’ reputation might not be readily available, itself has garnered a positive reputation within the online gambling community.

The casino operates under the license granted by Curaçao, with license number 1668/JAZ. This regulatory oversight ensures a level of legitimacy and adherence to gaming standards.

Players can have confidence in the casino’s commitment to fair and responsible gaming practices as governed by the Curaçao eGaming authority.

As one of the pioneering Bitcoin-focused casinos with over a decade of experience, the brand has built trust among players for its reliability, diverse gaming options, and commitment to cryptocurrency transactions.

The casino’s longevity and continuous operation contribute to a positive perception of its ownership.

Complaints Received

Despite occasional complaints about delays in the verification process, the casino maintains a solid reputation, backed by over 10 years of existence.

Common user concerns have included occasional delays in customer support responses and verification processes. Some players have expressed frustration with specific bonus terms and conditions. It’s essential for potential players to consider these aspects while also recognizing that user experiences can vary.

While no platform is entirely immune to occasional issues, its longstanding presence in the industry speaks to its commitment to delivering a reliable and trustworthy online gambling environment.

Cloudbet Website Player Experience

The website is well-structured and designed for ease of navigation. Here’s an overview of the player experience on the site:

Intuitive Structure:

• The website features an intuitive layout with a user-friendly design.
• Navigation menus are logically organized, allowing players to easily locate different sections.

Beginner-Friendly:

• Even beginners will find it easy to navigate through the various gaming categories and sections.
• The site’s simplicity ensures that players can quickly access the information they need without confusion.

Helpful Features:

• The homepage provides quick access to key sections, including casino games, live casino, sportsbook, and promotions.
• A search function enables players to find specific games or features effortlessly.
• The mobile app for Android and iOS enhances the overall gaming experience, offering convenience and accessibility on the go.

Design

The design of the website is modern, sleek, and visually appealing. Here’s an overview of the top 5 key design aspects:

1. Aesthetics:

The website employs a clean and sophisticated aesthetic, enhancing the overall user experience.

The use of high-quality graphics and a well-thought-out color scheme contributes to a visually pleasing environment.

2. Ease of Navigation:

The design prioritizes user-friendly navigation, ensuring that players can easily explore the site without feeling overwhelmed.

Clear menus, intuitive buttons, and organized sections contribute to a seamless browsing experience.

3. Mobile responsiveness:

The design is responsive, adapting well to various screen sizes, making it equally enjoyable for desktop and mobile users.

The mobile app for Android and iOS extends the design’s responsiveness to a dedicated platform, providing convenience on smartphones and tablets.

4. Customization Options:

The inclusion of customizable features, such as dark/light theme options and odds format preferences, allows users to tailor their experience according to personal preferences.

5. Game Presentation:

Games are presented in an engaging manner, with enticing visuals and clear categorization, making it easy for players to discover new titles or locate their favorite games.

Overall Impression:

The design contributes to a professional and trustworthy atmosphere, instilling confidence in players regarding the casino’s legitimacy and commitment to quality.

While specific visual elements can’t be showcased here, exploring the website directly will provide a firsthand experience of its design and aesthetics.

 

Mobile App

The casino offers dedicated mobile apps for both Android and iOS platforms, providing players with a convenient way to enjoy their favorite games on the go.

The app is optimized for mobile use, providing a seamless and responsive gaming experience on smaller screens without compromising on quality. Players can navigate effortlessly through various sections, including games, promotions, and account management.

Download Options

You can download the mobile app from the Google Play Store and the App Store, making installation quick and straightforward.

Having a dedicated mobile app enhances the accessibility of of the casino, allowing players to engage in gaming activities with the same level of convenience and enjoyment as on the desktop version.

Customer Support

The casino prioritizes customer satisfaction by offering multiple communication channels, ensuring players can get the assistance they need promptly and in their preferred language. The 24/7 availability aligns with the casino’s commitment to providing timely support to its global player base.

Here are the customer support details:

🌐 Multilingual Support: Supported languages include English, Portuguese, Spanish, Polish, Japanese, Italian, German, and Russian.

⏰ Availability: 24/7

💬 Live Chat: Yes

📧 Email: support@cloudbet.com.

❓Knowledge Base: Additionally, it provides a comprehensive FAQ section on their website, offering players a self-help resource to find answers to common queries.

Conclusion of our Cloudbet Casino Review

As someone who’s been immersed in the world of online crypto gaming, the casino has truly impressed me as a pioneer in the industry, particularly with its emphasis on Bitcoin transactions and a remarkable decade-long presence.

What I appreciate most about the casino is its early adoption of Bitcoin transactions, providing a secure and private gaming experience tailored for cryptocurrency enthusiasts like myself. The support for over 40 crypto coins offers a broad spectrum of options for deposits and withdrawals, adding a flexible dimension to my gaming experience.

As a new player, the substantial 100% welcome deposit bonus, reaching up to 5 BTC, has been a fantastic incentive. Paired with their Loyalty Rewards program, it ensures extra value as I explore the diverse games on offer Cloudbet’s gaming library is a true gem, boasting over 5000 slots and 400 live casino games from 80+ providers. Whether you’re wanting traditional slots, live dealer games, or even some sports betting, it caters to every gaming preference.

I appreciate its commitment to global accessibility, with its platform available in multiple languages. Knowing that their services cater to players worldwide (except restricted territories) is a significant advantage. The 24/7 multilingual customer support adds another layer of convenience.

Security is paramount for me, and it doesn’t disappoint. Robust measures like SSL encryption ensure the safety of my information and transactions. Despite the occasional complaint, the solid reputation Cloudbet has built over its ten-year history instills confidence in my gaming experience.

Yes, the casino offers a comprehensive gaming experience with a blend of traditional casino games and sports betting.

Its commitment to privacy, diverse cryptocurrency options, and attractive bonuses make it a compelling choice for those seeking a crypto-friendly gaming platform.

While no platform is without its drawbacks, its strengths position it as a prominent player in the online crypto casino space.

❓Cloudbet FAQ